e-automate Ideas Portal

We are looking to improve visibility into how our users are utilizing E-Automate, especially with a growing number of remote workers. In our previous on-premise setup, we were able to easily see who was logged into the system and track their activ...

When updating a customer file it automatically overwrites the equipment address, this isn't always wanted as there might be multiple locations for the equipments.

With tariffs and wanting to charge for early toner removals EA currently combines both charges, and customers can not see what each charge is for as the invoice combines them into one line, one total.

Please provide location address and device location remark columns on the Meter Console and Service Call screens/pages as I use them to 1. Ensure all managed devices are reporting in Printanista and their meters are getting into eAutomate ...

Dear eAutomate Development Team, Thank you for your ongoing efforts to enhance eAutomate’s functionality for users like Kirbo’s Office Systems. I am writing to propose a feature addition to the "Record Customer Payment" screen that would streamlin...

It would be really nice if eautomate would evolve like the rest of software and offer a darkmode to its users to reduce eye strain. Users that work in the software all day have no other option that to stare at bright wite and grey at best.

Customers are skeptical of the email meter requests and have deleted or spam blocked because they are so generic. Please add the "Use system company information" checkbox for meter readings so the company logo will show up like on the invoices/ st...

Please add in drop down menu the "Duplicate customers name" in Quick search. This aids in data clean up before sync to Connectwise. I am already familiar with duplicate contacts but it does not help with duplicate customer name. Can a report for d...

I have recurring ATM Cash replenishments that I need to schedule weekly but this is separate from PM's. Is it possible to setup these up or can I pay for this development?

Allow importing Accounts Payable invoices with GST using the Spreadsheet Utilities.