e-automate Ideas Portal

Both Sharp and Kyocera units (and probably others) have the ability to e-mail in their copy counts. There needs to be a way to take the counts from these e-mails and have them automatically pulled into eA as a meter source, like we currently do wi...

The parts/assembly kits options currently don't really work when we order a serialized Maintenance Kit (with its own value) from Kyocera that contains multiple parts, each with their own serial number. We then quite often only use one part from th...

In Canada, tax codes needed on invoice are always of the form "xxxxx xxxx RT0001". The EIN field that pulls this number to put in the footer/header of invoices is one character short to allow this. Could this be changed?

We have multiple company instances for our Office Equipment Company, our leasing company and our management company. For some functions, such as ap and general accounting, the eviews we would use are the same, and we generally create them in the O...

There needs to be a way to add multiple email addresses to the credit card receipt email that auto generates when a credit card is ran through EAutomate / Net1. It emails only the email address in the Accounts Receivable Contact "Email" field but ...

If we have a contract customer that has needs a toner sent to them, the contract number, Equipment number, model all show on the packing slip BUT there is a Location field that also shows but I can not figure out where this is generated from. I wo...

The reports I have found are not that format and cannot be exported to excel. I'm looking for a contract report where I can pull active contracts and the output would provide to me the contract profitability, number, start date and expiration date.

Currently there is no way to view or edit an .xls/x file in ECI Cloud. This causes users to save the file to the documents repository then download it to their local computer and edit it then save it back to the ECI document repository and then fi...

I ALWAYS NEED TO SEE THE LAST ENTRY, NOT THE FIRST FROM YEARS AGO.

We want to integrate our document system and EA (send AP invoice data to EA). If this is possible, we would like to discuss the format of the file and data that EA accepts. Let me know when you are available for a call.