e-automate Ideas Portal

Our customer was complaining that our meter requests subject line say nothing about who it is coming from. Our email address is very shortened compare to our actual business name so that email address wasn't very obvious either. Right now subject ...

Many customers are confused by the Credit Memo when an invoice is voided. We've run into many accounting issues as some have thought that this was an actual credit on the account. We would like to have a void show as a void and a credit memo to be...

Space inside of AP MODULE Load ITT rate information Include Base, allowance, CPC, PI table for future increases Another nice to have would be a report that lets us know our ITT rates exceed our billable rates to the customer.

We have recently discovered if a credit card charge is pre-authorized in Net1/Moneris and that charge is voided before it is processed in the payment processing portal and then you further process a new charge for the card the first pre-authorized...

I'm curious if you have a services status page for all of your cloud services you offer? We had an issue on Friday with Knowledge sync, that is now functioning normally. When I was looking through the ECI service portal, I couldn't find any status...

Have the ability to resize the contracts. The size of the screen is too small right now in order to show more columns on the equipment tab.

It would be helpful to be able to enter the full shipping charge on a vendor invoice and have the system automatically distribute it proportionately to the whole order. What I do now is divide the shipping charge by the number of line items and ma...

When a client uses our credit card portal and the card is declined, it is not notifying the client when they process it. It is declining AFTER the card has gone to our Eauto when the cards are processed through the A/R console. Is there a way to d...

I noticed that Australia recently became able to process "direct debit" payments, which we call "pre-authorized" payments in Canada. There is not currently a way for us to do this in e-automate. We process many client payments this way and have to...

I have a feature request. Would it be possible for the recurring accounts payable invoice module be updated to include the ability to associate an expense to a customer/contract/equipment/invoice etc. These options are available when adding a vend...