e-automate Ideas Portal

For dealers who wish to store their equipment lease information into the service lease window in e-automate - as Cloud users, they have no way of importing this information in bulk and would need to manually key in each equipment item through the ...

This would be useful because we have just ran our first billing run and customers that have more than 1 device have been sent 1 email with all invoices for that customer attached for the amount of devices they have. So for example we have a custom...

I spend my day in the dispatch console and I can easily have 50 service calls listed at various stages of completion. All of those lines can easily bleed together when you're looking at them. Since you've organized it like a spreadsheet anyway, wh...

ECI needs to be able to run a report on user activity! As there are remote users!!

Hello, I need the ability to change the font size in E-automate because my eyes are straining too much. All my other coworkers are having the same issue.

The Not Allowed check box should automatically prevent those Service Code items from being added to a Sales order or Service call. The only way to prevent them on a Sales order is to use a Filter. Seems silly to me to have a "Not Allowed" yet you ...

I would like to see which contracts are changed and who is making the changes.

We have a third-party dealer who provides services to our customers. Currently, we send meter readings manually every month to dealer and we work with lot of third party dealer.How can we automate the process of sending meter readings through E-au...

The current format looks like a phishing/spam attempt as the file name is tmp###X##.pdf. When sending from the accounts receivable console it names them Invoice ######.pdf. eagent should be able to handle that protocol.

We require the ability to utilize modern authentication to send emails as Microsoft is deprecating basic authentication and SMTP AUTH by enforcing security defaults for all tenants.